Privacy Policy

This Privacy Policy explains how Amorieva ("Amorieva," "we," "us," or "our") collects, uses, and discloses personal information when you visit amorieva.com, contact us, or place an order.

Information we collect

Depending on how you use the site, we may collect:

• contact information, including name, email address, telephone number, billing address, and shipping address;
• order information, including products, names, birth months, birthstones, material, engraving, special notes, order value, and fulfillment status;
• payment-related information processed by our payment providers. We do not receive or store complete payment-card numbers;
• communications you send to customer support;
• device, browser, cookie, IP address, referral, campaign, and website-usage information.

How we use information

We use personal information to provide and personalize products, process orders and payments, arrange delivery, communicate order updates, provide support, prevent fraud, secure and improve the site, comply with legal obligations, and, where permitted, measure marketing performance or send marketing communications.

Analytics, Pinterest, and order attribution

If you allow analytics in our privacy choices, we may load Google Analytics 4 and Pinterest Tag. These services help us measure product views, cart activity, checkout activity, purchases, and the performance of links from Pinterest. Measurement data may include the page URL, referral and campaign parameters, device and browser information, IP address, product SKU, product name, category, price, quantity, currency, order number, and order value.

We do not include a customer's name, email address, telephone number, shipping address, billing address, engraving, or other personalization details in our Google Analytics or Pinterest Tag events. Pinterest Enhanced Match is not used, and we do not send hashed email addresses or other enhanced-match customer fields through this integration.

WooCommerce uses referral and campaign information, including UTM parameters, to retain the source of a shopping session with the resulting order. This information is used for store reporting and may be stored with the order record.

Your analytics choice

When analytics measurement is enabled on the site, Analytics and Pinterest measurement scripts are not loaded until you select "Allow analytics." If you decline, those scripts remain disabled. Your choice is stored in your browser so the site can remember it. While measurement is available, you can reopen the control at any time using the "Privacy choices" button and change your selection. Essential cart, checkout, security, and payment technologies operate separately because they are needed to provide the store.

How information is disclosed

We may disclose information to service providers that help operate the store, including website hosting, WooCommerce, payment processors such as Stripe and PayPal, shipping and fulfillment providers, email providers, security providers, Google Analytics, Pinterest, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

We do not sell personal information for money. If our use of advertising or analytics tools is considered "selling" or "sharing" under an applicable privacy law, eligible users may use our privacy choices or contact us to request an opt-out.

Cookies and local storage

The site uses cookies and similar technologies for essential store functions such as cart and checkout, security, preferences, analytics choice, referral attribution, and, when allowed, analytics measurement. Browser settings may allow you to block these technologies, but essential store functions may then be unavailable.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described here, including fulfillment, customer service, fraud prevention, accounting, tax, dispute resolution, attribution reporting, and legal compliance. Analytics providers apply their own retention settings and policies.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information, and to opt out of certain sharing or marketing. We will not discriminate against you for exercising an applicable privacy right. Requests may be sent to support@amorieva.com. We may need to verify your identity before completing a request.

International processing

Amorieva is operated by a company in China and orders are fulfilled from China. Information may therefore be processed in China and in other countries where our service providers operate. Those countries may have different data-protection laws from your home jurisdiction.

Children

The site is intended for adults making purchases and is not directed to children. We do not knowingly collect personal information directly from children. Do not submit a child's photograph or other unnecessary sensitive information through order notes or customer-support messages.

Security

We use reasonable administrative, technical, and organizational safeguards. No online transmission or storage system can be guaranteed completely secure.

Changes

We may update this policy to reflect changes in our practices, services, or legal obligations. The updated date above identifies the latest version.

Contact

Privacy questions and requests may be sent to support@amorieva.com.